Ten business benefits of an online community

May 7, 2009

Companies have a lot to gain from creating their own online community.  Here are the top 10 reasons:

  1. Website that is interactive and adds value
  2. Learn and understand your customers and their needs
  3. Create brand Loyalty
  4. Collaboration between your customers – help each other
  5. Power of communication
  6. Promote your products and services
  7. Better visibility on Search Engines that results in increased website traffic
  8. Educate customers with a power of community media
  9. Reduced support calls
  10. Select qualified users for product testing / service feedback/ survey